Are We a Good Fit?

Our Vaccine Policy follows the schedule outlined by The Centers for Disease Control and Prevention (CDC) and The American Academy of Pediatrics (AAP).

We work hard to not overuse antibiotics. We educate families on appropriate use of antibiotics, but follow evidence-based guidelines and don’t automatically treat ear pain or a green snotty nose with antibiotics.

We do not routinely prescribe antibiotics over the phone as we do not believe that is good medicine. We will prescribe an antibiotic when we believe it is an appropriate treatment.

We are proud to share that our clinic is a tier-4 certified Patient-Centered Primary Care provider, and we work hard to maintain this status, which reflects high-quality care for our patients. To that end, we would like you to contact our office FIRST before seeking urgent care to provide. Whenever you visit an urgent care, we ask that you send a report directly to our office so we can stay informed and have the most up-to-date information in your medical record.

Whenever you do see a specialist, we ask that you request a report be sent directly to our office so we may stay informed and have the most up-to-date information in your medical record.

Our practice prides itself on efficiency through use of technology. You will be encouraged to consult our website, register for and use our patient portal, and effectively use automated reminders for appointments and for routine care/immunizations that are due.

We make every effort to meet the needs of our patients, offering both routine well visits and sick visit appointments. We do offer walk-in appointments if necessary. However Walk-In appointments are seen in the first available sick visit appointment slot and will not be called back before a scheduled visit.

To ensure we provided you with the most efficient care we highly recommend you call ahead to schedule an appointment.

Please familiarize yourself with our office hours to see if they work for your family.

Dr. Jabbour is available to her patients 7 days a week for emergencies. For routine questions, please call during office hours.

After-hours medical consultations may be billed to insurance companies if they involve complex decision-making or adjustments to the treatment plan.

Make sure we participate with your insurance plan. 

It is your responsibility to know the limits and coverage of your particular health insurance policy, to show your cards to us at each visit, and be prepared to pay any copays at the time of service.

Our billing staff will do their best to assist you with insurance questions; however, If you have questions about your coverage, it is best check with your specific insurance company. Our office does not want you to be surprised by a bill, but must always bill your health plan based on federal guidelines and the actual services provided.

Please read our Financial Policy for more information regarding insurance.

Insurance copays are expected to be paid at the time of service. If you are unable to comply, you must speak with the billing department prior to the visit to set up a payment plan.

Thank you for reviewing our practice information and choosing to join us. To schedule an appointment, please call our office, and we will guide you through the registration forms that need to be completed prior to your visit. Completing these forms in advance will help ensure a smoother experience and reduce your waiting time at the clinic. We look forward to welcoming you to our clinic!

If you need to cancel a scheduled visit, please notify our office at least 24 hours in advance. This allows us to accommodate families on our waiting list for earlier appointments. 

Our practice makes every effort to run on time with appointments, as we believe everyone’s time is equally valuable. As a courtesy, we will remind you of your upcoming appointments via phone/text message/email.

We ask that you arrive 15 minutes before your scheduled appointment time.

 Appointment Cancellations: 

If you need to cancel a scheduled well or other visit, please notify our office at least 24 hours in advance. This allows us to accommodate families on our waiting list for earlier appointments. 

No-Shows Policy: 

A $25.00 fee may be applied to your account for each missed appointment without prior notice. Per our office policy, three or more no-shows may result in dismissal from the practice. This policy is in place to ensure consistent care for your child and timely service for other families. 

Late for Schedule Appointments 

A no-show fee will be charged to your account if you arrive late to your appointment. If you anticipate being late, you don't need to call our office. We will do our best to accommodate your child on the same day for urgent visits, though this may result in a longer wait time. For non-urgent appointments, we may need to reschedule for a later date